Cancellation Policy

Renters may cancel with at least a 10-day notice before the scheduled reservation with only a $25 booking fee.  If it is past the cancellation period, there is a fee of 50% of the rental. Exception:  deposits are refunded in entirety due to inclement weather.


“No shows” and cancellations on the day of rental will be charged the entire rental.


Yacht charters may only be cancelled due to inclement weather at which time the 50% deposit will be refunded.

It is important that you arrive 30 minutes prior to departure.  If you are running late, please call to notify us.
We are not located at the Main Shangri-La Ship Store, but about 100 yards to the west.  At the Y of the resort road, turn to the right and you will see our parking lot and building.
Upon arrival at Sail Grand, please have the main renter and all drivers check-in at the store.  All others can remain in or near their vehicle, or outside of building.
Drivers will need to present their driver's license.
All passengers must board at Sail Grand.
We do not sell live bait or ice.  Ice can be purchased at the Shangri-La Ship Store.