Cancellation Policy

Renters may cancel with at least a 10-day notice before the scheduled reservation with only a $25 booking fee.  If it is past the cancellation period, there is a fee of 50% of the rental. Exception:  deposits are refunded in entirety due to inclement weather.

 

“No shows” on the day of rental will be charged the entire rental (see paragraph above).

 

Yacht charters may only be cancelled due to inclement weather at which time the 50% deposit will be refunded.

Upon arrival at Sail Grand please have ONE person check-in at the store. All others should remain in or near their vehicle.


In order to provide recommended social distancing, it is important that you arrive 30 minutes prior to departure. If you are running late please call to notify us and we will give instruction depending on scheduling. Unfortunately, If you are late, you may have to wait until other scheduled renters depart in order to adhere to the guidelines and we will not be able to extend your time.


Sail Grand will be following all other protocol recommendations to ensure our guests’ and employees’ safety.